CoursesClearly, within the telecommunications industry there is a plethora of proprietary systems, albeit that they may be working to established and internationally agreed protocols. PRIMEtel therefore, seeks to describe generic courses in its catalogue rather than specific product training. If you have a specific requirement which is not covered below then please contact us to discuss it, you may be surprised at the resources we have available to call on!
Technology TrainingWhether you need to give refresher training to experienced engineers, just had a recruiting drive and need to bring your new employees up to a set standard or have just enlisted the services of a new 3rd party maintainer, these courses may be for you. Full details are available here Product TrainingPeaks in demand for training on established products can often stretch the instructor resources of a busy training department leaving little or no time to develop its own instructors on newer products that the company is introducing. PRIMEtel can relieve the burden of standard deliveries allowing a training department the time to develop its own instructors in the latest products. Full details are available here Network Management TrainingOnce a network has been correctly installed, it is the network management team which keeps it running. From provisioning services to fault diagnosis and detection, these personnel need to be experts in their field. Solving problems quickly, and potentially saving a company thousands of pounds in contract penalty clauses, is the hallmark of an efficient Network Management team. Full details are available here Technology and Product Overview Training for Non Technical StaffThere is nothing more frustrating for a customer to be faced with a member of your staff who has little or no understanding of the products, technologies or solutions that you offer. Technology and Product Overview training seeks to remedy this by giving your non-technical staff, from reception through to accounts payable, a basic understanding of what your company offers. Full details are available here
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